Registration Information & Policies
General Class Registration Information
Pre-registration is on a first-come, first-serve basis. A student will only be registered for a class upon receipt of payment for the class.
If you are unable to pay in full at time of registration, we accept half down payments to secure your spot, and the balance will be due by the first class meeting. Registration with partial payments be done in person or by phone. All online registrations can only be paid in full.
What Tuition Includes
Multi-Week Adult Class Tuition - Generally covers instruction during scheduled meeting times, open studio access during appointments times, and your first 25 lbs. of clay, and firing fees, unless otherwise stated in the class description.
One Day Workshops - Tuition generally covers instruction, all materials, and firing fees, unless otherwise stated in the class description.
Youth Camps & Classes- Tuition generally covers instruction, all materials, and firing fees, unless otherwise stated in the class description.
Code of Conduct
It is important to us at The Clay Studio of Missoula to provide a safe working environment for all our students and members. Please review our Code of Conduct, and report any unsafe situation to a staff member. We reserve the right to refuse service and access to anyone who is in violation of our Code of Conduct.
Policy on Minors in Adult Classes
Under 13 years of age: May not enroll in any of our adult programming.
Minors Ages 13-15 years: May only enroll if the enrollment is alongside an enrolled parent/responsible adult in certain classes that do not involve active firing processes or off-site activities. Their enrollment must be approved by the office.
Minors Ages 16-17 years: Individuals in this age group may enroll in certain classes that do not involve active firing processes or off-site activities. Their enrollment must be approved by the office.
CLASS CANCELATION POLICIES
Please familiarize yourself with our policies before registering in case you find that you need to make a request to cancel your enrollment.
There is no refund or credit given if a cancelation is made less than one week prior to the first class meeting.
Cancelation requests must be made in writing (email to firstname.lastname@example.org) or can be made by phone if you speak directly with a staff member. We will respond to your request by the end of next business day or sooner (feel free to reach out if you do not hear from us in the case something got lost in cyberspace!).
If a student chooses to cancel up to one week prior to the first-class meeting, a non-refundable deposit will be withheld. Deposits withheld for cancellations made any reason one week prior to the first-class meeting:
For a 10-week class: $50 deposit fee withheld*
For a 5-week class or kids class/camp: $25 deposit fee withheld*
One day adult/youth/family workshops: $10 deposit fee withheld. For workshops you may also opt for a credit issued by gift certificate towards future class or purchase (no deposit fee withheld)
*If you opt to receive credit towards a future class instead of a refund, you will receive the full amount back in a Gift Certificate toward a future class, minus a $10 processing fee.
In the event that the Clay Studio is forced to cancel a full class or workshop due to under-enrollment or any other unforeseen circumstance, a full refund will be issued.
Special Cancelation Policy for VISITING ARTIST WORKSHOPS
Occasionally we offer special workshops with guest artists who have traveled to Missoula. Because of the logistics involved with this type of programming, the cancelation policy differs.
The Clay Studio will offer students a full refund, less an administrative fee ($25 for 1 day workshop, $50 multiple day) up to 28 days before the day of the workshop. If the Clay Studio is forced to cancel a workshop due to under-enrollment or unforeseen reasons, registrants will receive a full refund for their tuition paid to The Clay Studio of Missoula
If we offer a program that does not fit in to any of the categories above, the refund policy will be stated in the specific program description.
Can I switch to another class?
A one-time switch may be made to another multi-week class that is published and offered during the same class session. The request to change classes must be made at least one week prior to the original class start date, and there must be room in the class you are switching to in order to accommodate your request. No fee is charged for this type of change, but the student is liable for any additional tuition fees if transferring to a class that costs more. Conversely, if the new class costs less, you will be credited the difference.
A one-time switch may be made to another class that is currently being offered. A request to change must be made at least one week prior to the class start date, and there must be room in the class. No fee is charged for this switch, but the student is liable for any additional tuition fees if transferring to a class that costs more. Conversely, if the new class costs less, you will be credited the difference.
Can someone else take my place if I cannot attend a class or workshop?
The short answer is…yes! You may find the cancelation deadline has passed, but have an acquaintance who is eager to take over your spot. Just let us know the name and contact information of the new registered student, so we can make that update on our roster. Notification of student changes can be made in writing (via email), in person, or by phone.
Make certain that the class is appropriate for the replacement student. Please don’t send your mom who has never touched clay to one of our advanced classes, or two children to an adult pottery date night, etc.
for 10-week classes, the switch must be made prior to the second class meeting
for workshops, the switch can be made any time
One time switch, please. Once a student switch is made, it cannot be changed again.
We ask that the switch be made with a trusted acquaintance.
We understand that unexpected situations arise and try to be accommodating when we can. If we have a particularly long wait list for a class and can easily fill your spot, we can sometimes make exceptions to the one-week notification deadline and simply withhold the deposit fee. Please understand there is no guarantee that this can be achieved, as individuals on the waitlist may not be able to take your vacated spot with such late notification.
The Clay Studio of Missoula does not offer makeup classes or partial refunds to students who cannot attend one or more of their class dates. Our instructors will do the best they can to review what you may have missed, but please understand their ability to recreate their full lesson that you missed will be limited. We encourage students in our multi-week classes to utilize open studio time if they can in order to practice outside of class time!
REFUNDS - Other
Sorry, no refunds given for pottery, sculpture, clay & supplies purchased onsite.
No refunds for Friends and Family Clay Kits after initial pick up.